Design

05

Handling workplace conflict or leadership struggles?

Ever walked out of a meeting with a knot in your stomach, replaying what was said or what wasn’t?

Maybe you’ve found yourself stuck in patterns or disagreements with certain colleagues, tiptoeing around tension, or feeling frustrated that your efforts aren’t landing the way you intended.

It’s exhausting when communication breaks down, when people misunderstand your intentions, or when you feel caught in the middle of unspoken expectations.

But conflict isn’t always a sign that something’s gone wrong. It’s often a sign that something important needs attention.

With the right tools and reflection, conflict can become a turning point, and leadership struggles, a catalyst for growth.

Workplace conflicts

Workplace conflict often signals deeper issues around needs, expectations, or communication. Leadership challenges typically arise when there is misalignment between behavior, context, and execution.

Understanding and addressing these situations requires:

  • Emotional regulation and perspective-taking in high-stakes or tense situations

  • Behavioral pattern recognition in recurring conflicts or leadership derailment

  • Clarity of roles, expectations, and values, especially under performance pressure

  • An ability to communicate and facilitate

Design

What tools or theories might
we use?

We combine insights from facilitation, psychology and coaching to uncover root causes and build stronger, trust-based leadership and communication.

The Thomas-Kilmann Conflict Mode Instrument (TKI)

Understand your default conflict style and how to flex it.


Situational Leadership (Hersey & Blanchard)

Adapt leadership behaviors to the needs and maturity of your team.


Psychological Safety (Amy Edmondson)

Understand how trust and safety impact team risk-taking, feedback, and collaboration


Conflict facilitation

Hands-on intervention to find a solution.


Transactional Analysis & Communication Models

Decode interpersonal dynamics and unconscious patterns in interactions.


Power & Role Mapping (French & Raven; Belbin Team Roles)

Explore the interplay between personality, authority, and informal team dynamics.


  • The interplay between personality, power dynamics, and team roles

  • Leadership styles and their fit to context

  • Conflict resolution models

  • How psychological safety and trust influence leadership effectiveness and team health

Design

What we’ll be doing together?

We will:

    • Beyond surface behaviors or blame.

    • What values, roles, or expectations are at play?

    • Without losing authenticity.

    • In a way that builds clarity and connection.

    • While helping others feel seen, safe, and engaged.

    • Whether you’re leading peers, managing up, or rebuilding a strained relationship, we’ll work on how to lead with calm authority and cultural awareness.

Some useful articles to read

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